Privacy Policy

Overview

Navoxa (“we”, “us”) helps you find flights with conversational tools and live fare data. This policy explains what we process, why, and the choices you have.

Information we collect

• Trip details you provide — for example origin, destination, dates, passenger counts, and cabin preferences, including text you type in chat or manual entry forms.
• Technical data — basic device and usage data needed to run the service (for example IP address, browser type, timestamps, and diagnostics). We may use analytics to understand product performance.
• Cookies and similar technologies — used for essential site functionality, preferences where applicable, and analytics as described in our cookie notice.

How we use information

We use information to:

• Provide flight search assistance and display results sourced from third-party providers.
• Improve reliability, security, and product quality.
• Comply with law and respond to lawful requests where required.

Third parties

Live fares and routing information may be retrieved from third-party travel data providers (for example Google Flights data via our integrations). Those providers have their own terms and privacy practices. We do not control third-party sites you may open for booking.

If you enable optional translation or other embedded services, those vendors may process limited technical information according to their policies.

AI-assisted features

Some features use AI models to interpret requests, suggest airports, correct spelling, or format search parameters. Inputs may be sent to model providers to generate responses. Do not submit sensitive personal data you do not want processed for this purpose.

Retention

We retain information only as long as needed to operate the service, meet legal obligations, and resolve disputes. Session or browser storage may be used for convenience (for example carrying a draft trip into chat).

Security

We use industry-standard safeguards designed to protect data in transit and at rest. No method of transmission over the internet is 100% secure.

Your choices

You can control cookies through your browser and our cookie banner where offered. You may also limit what you share in chat and forms.

Children

Navoxa is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes

We may update this policy from time to time. Continued use after changes means you accept the updated policy.

Contact

Questions about privacy: contact us using the support channel listed on the site (or your deployment’s operator).